1. Cancellation Requests
Submit cancellation or amendment requests in writing through official contact details. Applicable timelines depend on when the request is received by us and relevant suppliers.
2. Supplier Charges
Airlines, hotels, transport operators and other providers may apply cancellation, amendment or no-show charges. These vary by booking and supplier rules.
3. Refund Processing
Refund eligibility is subject to confirmed booking terms, supplier approval and receipt of funds where applicable. Publish your actual processing timeline only after confirming your procedures.
4. Non-Refundable Items
Some fares, deposits, fees or services may be non-refundable. These conditions should be disclosed before payment and recorded in the booking confirmation.
5. Supplier Changes
If a supplier changes or cancels a service, available options depend on supplier rules and applicable law. Contact us for assistance.
6. How to Request
Contact Airyatri Holidays with your booking reference, traveller name and requested change using the verified details on the Contact Us page.